Privacy Policy

Last updated: October 2026

Who we are

Harness Risk Partners ("we", "us") is an insurance and risk advisory firm. This policy explains what information this website (harnessriskpartners.com) collects when you email us, use the "Talk to us" chat, or purchase a coverage evaluation, and what we do with it. Questions about this policy can be sent to contact@harnessriskpartners.com.

What we collect

We only collect information you choose to give us:

• Email — whatever you include when you write to us at contact@harnessriskpartners.com, such as your name, email address, organization, and message.
• "Talk to us" chat — whatever you type in the conversation, which may include your company name, sector, coverage needs, company size, current broker, timeline, and contact details (name, role, email, phone) if you share them.
• Coverage evaluation orders — the details you enter when ordering (name, email address, company and country), which we use to send your document upload link and deliver your evaluation. Documents you share with us for an evaluation are used only to prepare it.
• Coverage evaluation payments — if you purchase our coverage evaluation, payment is handled by PayPal. We receive the payment confirmation and the details PayPal shares with us (such as your name and email address); we never receive your full card or bank details.

We do not use advertising or analytics cookies, and we do not track you across other websites. The chat assigns your browser a random session identifier (stored in your browser's local storage, not a cookie) so that if you return to the same device and browser, you continue the same conversation rather than starting over — this identifier is not linked to your identity beyond what you choose to tell us in the chat itself.

Why we collect it

We use this information to respond to your enquiry, assess your insurance or risk advisory needs, and follow up with relevant information or a proposal. We do not sell, rent, or trade your information to any third party for marketing purposes.

How it's processed and stored

This site and the chat run on Cloudflare's infrastructure. Emails sent to contact@harnessriskpartners.com are routed through Cloudflare to our business inbox. Evaluation order details are sent to our team by email through our transactional email provider, Resend. Chat submissions are stored in a Cloudflare database and, where you provide enough detail for a member of our team to follow up, an internal email notification is sent via our transactional email provider, Resend. The chat's replies are generated using Cloudflare's AI service, which processes the text of the conversation to generate a response; it is not used to train models on your data. Access to stored enquiries is restricted to Harness Risk Partners staff.

How long we keep it

We retain enquiry and chat information for as long as reasonably needed to respond to you and, where a business relationship develops, for the duration of that relationship and any period required by applicable recordkeeping obligations. You can ask us to delete your information at any time (see "Your rights" below).

Your rights

Depending on where you are located, the data protection laws that apply to you may give you the right to:

• Ask what information we hold about you;
• Ask us to correct inaccurate information;
• Ask us to delete your information, where we are not required to keep it for a legitimate business or legal reason;
• Withdraw consent to being contacted.

To exercise any of these, email contact@harnessriskpartners.com and we will respond within a reasonable time.

Security

Submissions to this site are encrypted in transit (HTTPS). Internal tools used to review enquiries are access-restricted to authorized staff. No method of storage or transmission is completely secure, and we cannot guarantee absolute security, but we take reasonable technical measures to protect the information you share with us.

Changes to this policy

We may update this policy from time to time as the site or our practices change. The "Last updated" date above reflects the most recent revision.